For migrants who are establishing a new life
in Australia, technology is crucial. Women and children, on the other hand, do
not have equal access.
As Afghan
evacuees and refugees begin their new lives in Australia, their ability to
navigate the internet world will become increasingly important. Our study,
which was released today, shows how recently arriving immigrants use modern
tools to start this new chapter.
Newcomers
will also require some level of computer literacy in order to engage in QR
code-based contact tracking, obtain COVID testing, schedule vaccination
appointments, and confirm their vaccination status.
In our
research, we found that recently arriving migrants have high rates of
technology use and access, particularly for communication. However, there are
also gaps in other elements of digital inclusion, particularly for women and
children.
Refugees, digital inclusion, and settlement
With our
greater reliance on technology as a result of the COVID-19 epidemic, digital
access and skills are becoming increasingly crucial for refugees arriving in
Australia.
Aside
from COVID-related reasons, digital devices at home are now required for
children to engage in school — as well as adults who wish to study English,
pursue higher education, or seek employment possibilities.
Settlement
Services International (SSI) and Western Sydney University academics are
leading our newest study, Foundations for Belonging 2021. It's the second in a
series about new immigrants' social and civic involvement in Australia, as well
as their sense of belonging.
In a
prior study done in late 2019, refugees reported using a lot of digital
communication to keep in touch with friends, family, and community members both
locally and internationally.
Simultaneously,
migrants — particularly women — reported trouble with internet navigation as
one of the most prevalent hurdles to obtaining vital services like MyGov and
Medicare, along with language barriers.
For our
most recent project, we convened focus groups with refugee women from various
linguistic backgrounds in order to have a better understanding of their digital
lives.
Our
representative sample of 418 persons had been in Australia for an average of 24
months, with nearly half (49%) having come in 2018.
The
nations from which they arrived mirrored Australia's humanitarian intake at the
time, with Syria and Iraq dominating. The fourth most frequent nation of origin
was Afghanistan.
We were
able to compare replies depending on gender, age, and family composition since
we had such a varied sample.
The usage of the internet and smartphones is
widespread.
According
to our research, 95% of recently arriving refugee households have internet
connection at home. And 88 percent said they had enough data and used the
internet at the same pace as the rest of the population.
There
were no discernible variations depending on gender, family composition, or
birth country.
The
number of mobile phones or smartphones in refugee families was also greater
than the national average. Other global studies has shown the value of mobile
phones for refugees seeking and sharing information, as well as staying in
touch with loved ones.
Women and children continue to face gaps.
Refugee
households, on the other hand, were less likely than other households to own
laptops, desktop computers, or digital tablets. In addition, homes with
children under the age of 15 had fewer laptops or desktop computers (on average
1.1 devices) than those without children (1.6 devices on average).
This is
concerning, given that these gadgets are frequently required for classroom
education. It's also the polar opposite of the national trend, which shows that
having children under the age of 15 is associated with having more computers
and tablets on average.
Families
of refugees frequently report having a restricted number of laptops, PCs, and
tablets to manage. This makes learning difficult for both children and their
parents.
In
addition, we discovered a modest but persistent gender difference in digital
abilities in our research. In all online activities, including banking,
education, health care, and social services, women reported using the internet
less than males.
They were
more likely to have difficulty navigating digital modalities of support and
online vital services (although younger women and those with children under 18
struggled less).
Women, on
the other hand, were more likely than men to use digital communication to keep
in touch with friends and family in Australia and abroad.
Enablers of digital transformation
In our
focus groups, getting help with accessing and using technology was a common
subject. Women talked of borrowing laptops or asking a friend to assist them
fill out an online form, for example.
Younger
refugee women frequently served as "digital facilitators," helping
older relatives with digital responsibilities. Older women were also motivated
to improve their digital abilities, indicating that formal and informal
learning can help women achieve digital independence.
However,
it is not the responsibility of refugees to close the digital divide. Our
findings highlight the importance of greater digital inclusion in settlement
policies and initiatives, with a specific focus on access to learning and
educational equipment.
What's it like to visit Australia?
Australia
is a peaceful, democratic, and multicultural country with beautiful scenery and
a long history. We have a population of approximately 24 million people, with
the majority of them living on the country's south and east coasts. Queensland
is Australia's second-largest state, with a wide range of topography, climate,
and landscape to offer.
Nearly
half of all Australians were born overseas or have at least one parent who was
born overseas, making Australia a culturally diverse culture. While English is
the official language, nearly four million Australians speak a language other
than English, with Mandarin, Arabic, Cantonese, and Vietnamese being the most
frequent & Italian.
Freedom
of religion, parliamentary democracy, gender equality, and compassion for those
in need are all important principles in Australian society. Equal opportunity
is highly valued in Australian society, regardless of colour, religion, or
ethnic heritage.
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